Job Description
Director of Sales Operations Location Irvine, CA :
Join the leading beverage provider, Reyes Coca-Cola Bottling!- Benefits: Medical, Dental, Vision, 401K Match, PTO, Education Reimbursement
- Salary: $146,000-182,000 plus annual target bonus
If you enjoy our products, you'll really enjoy being a part of our team! Pay Transparency Statement: The compensation philosophy reflects the Company's reasonable expectation at the time of posting. We consider a number of factors when making individual compensation decisions including, but not limited to, skill sets, experience and training, and other business needs. This role may also be eligible to participate in a discretionary incentive program, subject to the rule governing the program. Position Summary: The Director, Sales Operations is accountable for driving and optimizing retail and FSOP (Food Service on Premise) execution and operational performance of the field sales organization across the assigned Business Unit. The position will coordinate between field sales, Customer, Commercial, RGM (Revenue Growth Management), and the rest of the Sales Operations team to implement and improve routines, initiatives, and tools. Position Responsibilities may include, but not limited to: - Deliver assigned annual volume, profit, and share growth plans within assigned Business Unit.
- Lead Business Unit execution routines, including Perfect Store/RED execution, In-Stock, and Innovation Availability
- Provide feedback loop to COO, CCCO, MU Presidents, and VPs in Commercial, Customer, and RGM on market conditions and recommendations for market improvements
- Collaborate with Sales Operations Leadership team to plan, develop, and implement multi-year field execution measurement and improvement strategy
- Lead field execution stewardship routines for assigned Business Unit
- Manage effectiveness of the field sales organization and returns on investments of new sales and brand initiatives
- Leverage best practices from Reyes Holdings, the Coca-Cola Company and affiliated bottlers, and the industry to improve performance
- Coach and mentor field sales leaders through the rollout of new programs and initiatives to ensure success and adherence to programs
- Leverage brand partners to support the field selling organization with revenue and penetration driving field activities
- Coordinate with the Commercial organization to identify training areas and messaging to better articulate our value proposition to customers
- Help develop and implement strategies that support Collaborative Business Planning/Joint Business Planning objectives (CBP/JBP)
- Support Customer team as subject matter expert on sales operations initiatives and field performance, including during customer top-to-top meetings
- Implement technology and programs to modernize and enhance the customer and employee experience
- Coordinate and develop special training programs as needed for the field sales organization
- Develop and steward key customer success metrics with customer headquarters and field leadership
- Reset and territory surveyors, as relevant for Business Unit
- Other projects or duties as assigned
Required Skills and Experience: - Bachelor's degree in Business, Marketing, or related field, 10 plus years of experience in sales operations, strategy and/or operations roles in wholesale distribution and 6 plus years of people leadership experience or HS Diploma/GED, 13 plus years of experience in sales operations, strategy and/or operations roles in wholesale distribution and 7 plus years of people leadership experience
- Problem solver with excellent interpersonal, verbal, and written communication skills
- Demonstrated negotiation and conflict resolution skills
- Strong organization and planning skills with exceptional attention to detail
- Results-driven and customer-focused mentality with a collaborative attitude
- Strong proven people leader with the ability to develop and manage teams in a multi-faceted fast paced environment
- Must be self-motivated and influential
- Proven ability to manage needs and concerns of multiple stakeholders across various business systems
- Travel up to 25%
- This position must pass a post-offer background and drug test
Preferred Skills and Experience: - MBA or other graduate degree
- Experience with distributor, full line customer sales and/or sales operations
- Analytically minded with a focus on continuous improvement
Physical Demands and Work Environment : Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Due to the nature of our business in regard to such things as delivery schedules, order inputs, selection, and Department of Transportation Hours of Service, overtime, attendance and punctuality are essential job functions. Should an individual in this classification not be able to adhere to this requirement due to a disability, they should contact their Human Resources department to see what, if any, reasonable accommodation may be made.
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