Job Description

Who are we?

Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. 

Our culture is based on collaboration and the growth and development of our teams.  We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. 

Job Summary

Be part of the HR Technology team to ensure delivery of Workday solutions aligned to the Human Resources business and IT strategy, as well as provide the day-to-day support of Workday. Manage projects from inception to completion requiring a consultative design thinking mindset while managing stakeholder relationships. Strong technical acumen to quickly adopt new Workday modules as needed. 

• Partners with Human Resources and related business stakeholders to analyze, define and document business requirements for defined-scope enhancements (i.e. Performance Management, Development, Succession, Skills, Feedback, etc.)

Solution Design

• Designs, implements, and documents solutions within respective product and business areas

• Interacts with other People & IT Technology BSAs to deliver world class implementations and technology solutions

• Workday expert providing art of the possible consultations and tech leadership to various People and related business areas

• Validates and enhances data models, technical designs and drive best practices

Product and Process Modeling and Design

• Partners with business stakeholders to analyze, define and document business process models for defined-scope enhancements, typically pertaining to a specific functional area, using industry standard modeling techniques

Stakeholder Management

• Manages stakeholder expectations, inputs and communications directly or via project manager, depending on project scope

• Guides business and project delivery stakeholders through IT process and obtains relevant sing-offs

Documentation

• Follows guidelines and templates relevant to a particular technology stack to produce the necessary project artifacts

Functional Design

• Develops functional designs for specific functional areas for major enhancements or projects

• Owns and evangelizes functional designs across cross functional groups

• Ensures that functional designs meet business needs and are in line with the solution design

• Keeps up to date with industry trends and vendor capabilities to produce robust functional designs

Testing & Test Design

• Owns specific modules in the application and develops test cases based on requirements and technical design

• Defines test strategy and execution approach to test specific module of an application

• Coordinates with stakeholders and obtains relevant signoffs

• Clarifies defects, triage and coordinate resolution with wider business teams

Project Management

• Manages enhancement and project releases for Workday modules

• Ensures delivery meets release goals

System Configurations

• Develops mastery in configurations of aligned Workday modules

• Brings in best practices by keeping up-to-date with the technology and vendor products

• Documents configurations for future use and training

Day to Day Support (Workday Production Support)

• Triages, troubleshoots, and delivers long-term solutions for issues

• Works with various functions within HR and IT to ensure RCA is complete and SLAs are met

Training and Change Management

• Works directly with functional SMEs and management team to coordinate SME training requirements and execution

• Communicates status against key support issues

Vendor Management

• Ensures vendor resources have appropriate workspace, system access, and tools

• Manages / leads individual consulting resources as assigned

• Understands vendor roadmaps

• Manages feedback and escalations, negotiation, contract renewals

• Conducts limited-scope vendor negotiations

• Provides status against plans and escalates issues

Vendor & Application Technology Evaluation

• Supports creation of vendor and application technology evaluation plans and presentations

• May conduct research, pilot features and document and prepare recommendations for review

• Conducts limited-scope vendor negotiations

Qualifications

• 5+ years’ experience of designing, implementing, and delivering Workday solutions

• Bachelor’s in Computer Science, Information systems, or related field

• Workday Implementation Partner Experience preferred

• Prior customer or Partner certification is highly desirable

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form .

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. 

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